You have thousands of dormant customers. It’s time to wake them up.

AI that reactivates customers who stopped buying, recovers abandoned carts with personalized messages, and answers queries 24/7. And you only pay when it generates sales.

5% inactive customers reactivated

€27,600 recovered in one month

€0 if there are no sales

See success story: 5% reactivation

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The uncomfortable reality of ecommerce

Problems costing your online store money every day

Your database is full of zombies

60-70% of your customers only buy once and disappear. You have thousands of emails from people who bought from you once and you do nothing with them.

70% of carts are abandoned

Three out of four customers who add products to their cart leave without buying. And your generic “you left something behind” email has less than 1% conversion.

CAC rising, LTV stagnant

The cost of acquiring a new customer goes up every year. But you’re not extracting more value from the customers you already have. All investment goes to acquisition, nothing to retention.

Email marketing nobody opens

The same generic newsletter for the entire list. 15% open rate if you’re lucky. Less than 1% buys. Customers receive the same thing regardless of who they are.

Product queries that don’t arrive in time

“Is this product compatible with...?” “Do you have size X?” If the answer is late, the customer buys on Amazon. Every minute without a response is a lost sale.

AI that sells for you: 24/7, personalized, automated

AI system that knows each customer, contacts them at the right time with the right message

Inactive customer reactivation

The system identifies customers who haven’t bought in months, analyzes their history, and generates hyper-personalized messages: “Hi Maria, it’s been 4 months since you visited. We just received this year’s harvest of the olive oil you loved.”

Purchase history segmentation
Unique messages for each customer
Real case: 5% reactivation Mar Salvaje Market

Smart cart recovery

Not a generic email. A message that understands what products were left behind, if the customer has bought before, what typical objections that product has, and when they’re most likely to open the message.

Context for each cart
Timing optimized per customer
15-20% of carts recovered

24/7 pre-purchase support

The customer has a question about a product at 11 PM. The chatbot responds instantly: compatibilities, differences between models, stock, shipping, returns. Without losing the sale.

Full catalog knowledge
Response in under 30 seconds
Human escalation when needed

Dynamic segmentation

The system automatically categorizes: one-time vs repeat buyers, high value vs low value, price-sensitive vs quality-driven, interest categories. And adapts communication for each profile.

Automatic customer profiles
Communication adapted per segment
Continuous improvement with each interaction

Smart cross-selling and upselling

Post-purchase, the system suggests complementary products based on what this customer bought, what similar customers buy, and products that pair well together.

Similarity-based recommendations
Optimal post-purchase timing
Average order value increase

Real case: from 0.8% to 5% reactivation

Mar Salvaje Market — Gourmet seafood ecommerce in Valencia

“We knew we had a valuable database, but we didn’t know how to leverage it. In one month, the system recovered over €27,000 in sales from customers we had given up for lost.”

Mar Salvaje Market

Premium seafood ecommerce - Valencia

Result: 5% conversion from 9,200 inactive customers

The numbers before and after

Open rate18% → 44%
Click rate2.1% → 12%
Conversion0.8% → 5.01%
Revenue recovered/month~€4,000 → ~€27,600

How we did it

Smart segmentation by history and customer value. Hyper-personalized messages referencing purchased products. Timing optimized by behavioral pattern. Automated sequences with WhatsApp follow-up.

From data to sales in 3 weeks

Fast implementation with integration to your current systems

Connection and analysis (Week 1)

Integration with your platform (Shopify, WooCommerce, Prestashop, Magento). Analysis of your customer database. Identification of segments and revenue opportunities.

Shopify, WooCommerce, Prestashop and more

Configuration (Week 2)

Design of reactivation flows. Creation of customizable templates. Configuration of sequences and timing. Channel integration (email, WhatsApp).

Compatible with Klaviyo, Mailchimp, ActiveCampaign

Launch (Week 3)

Pilot with initial segment. Real-time monitoring and adjustments. Progressive scaling to the full database. Training on the metrics panel so you can see everything.

Results from the first week

What you can expect

5% reactivation rate

Dormant customers who come back to buy. Based on real case from Mar Salvaje Market. Typical result between 3-7% in the first month.

3x improvement in email open rates

Personalization makes the difference. Unique messages for each customer vs. generic newsletters. From 15% to 44% open rate.

15-20% abandoned carts recovered

With a smart sequence that understands each cart’s context, typical objections, and the optimal time to reach out.

Query response in under 30 seconds

24 hours a day, 7 days a week, every day of the year. Without losing a single sale due to lack of attention.

Frequently asked questions

Everything you need to know about AI automation for ecommerce

Does it integrate with my ecommerce platform?

Yes. We work with the leading platforms: Shopify, WooCommerce, Prestashop, Magento, BigCommerce, and others via API. Integration is part of the free implementation.

Do I need to change my email marketing tool?

No. We can integrate with Klaviyo, Mailchimp, ActiveCampaign, or whatever tool you currently use. We can also send directly from our system if you prefer.

How are messages personalized?

The system generates unique messages for each customer based on: products purchased, interest categories, browsing behavior, and response to previous communications. These are not generic templates.

How many customers can actually be reactivated?

It depends on your database and product. Typically, 3-7% of inactive customers in the first month. With continuous optimization, the percentage improves progressively. In the Mar Salvaje Market case, we achieved 5.01%.

Does this replace my current email marketing?

Not necessarily. It is complementary. Your general campaigns keep working, and our system adds a layer of hyper-personalized communication for specific segments where the impact is greater.

What about customers who don’t want to be contacted?

We respect all unsubscribe preferences and GDPR regulations. We only contact those who have given explicit consent. Your customers’ privacy is a priority.