Privacy Policy

1. Protection of personal data

Drishtech, in application of the current regulations on the protection of personal data, informs that the personal data collected through the website forms are included in specific and automated files of users of Drishtech services.

The collection and automated processing of data has the purpose of maintaining the commercial relationship and performing tasks of information, training, consulting and other activities proper to the company.

Drishtech adopts the necessary measures to guarantee the security, integrity and confidentiality of the data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

2. Purpose of personal data processing

For what purpose will we process your personal data?

At Drishtech, we will process your personal data for the following purposes:

  • Contractual relationship: In case of contracting our goods and services, to maintain the contractual relationship and the management, administration, information, provision and improvement of the service.
  • Commercial communications: Sending requested information, newsletters, and commercial communications of promotions and/or advertising, through email or WhatsApp API. We remind you that you can object to the sending of commercial communications by any means and at any time, by sending an email to the indicated address.
  • Service improvement: Sending requested information through the forms provided on our website.

The fields of such records are mandatory, and it is impossible to carry out the expressed purposes if these data are not provided.

3. How long are the data retained?

The personal data provided will be retained as long as the commercial relationship is maintained or you do not request its deletion. They will also be retained for the legal period for which responsibilities could arise from the services provided.

4. Legitimation for processing

The processing of your data is carried out with the following legal bases:

  • Consent: The processing of your data for direct marketing purposes (by email and/or WhatsApp) is based on the free, specific, informed and unambiguous consent that you grant us.
  • Contract execution: The need for processing for the provision of services contracted by the user.
  • Legitimate interest: For the management of our business and the continuous improvement of our services.

5. Recipients of your data

The data will not be communicated to any third party outside Drishtech, except for the following exceptions:

  • Meta Platforms, Inc. (WhatsApp): For the messaging service through the WhatsApp API, your contact data will be communicated to Meta Platforms, Inc., as a data processor, to be able to process and send messages according to the platform's terms of use.
  • Legal obligation: The data may also be transferred to necessary entities with the sole purpose of complying with a legal obligation.

6. Data collected by service users

In cases where the user includes files with personal data on shared hosting servers, Drishtech is not responsible for the user's non-compliance with the GDPR. The user is responsible for complying with applicable laws and regulations on data protection regarding the information they manage through our services.

7. Data retention in compliance with LSSI

Drishtech informs that, as a data hosting service provider, it retains for a maximum period of 12 months the essential information to identify the origin of the hosted data, in accordance with the provisions of Law 34/2002 of July 11.

8. Intellectual property

Drishtech is the owner of all copyright, intellectual property, industrial, "know-how" and any other rights related to the website and the services offered, as well as the programs necessary for their implementation. The user does not acquire any right or license over the software necessary for the provision of the service.

9. Protection of hosted information

Drishtech makes backup copies of the content hosted on its servers, however, it is not responsible for the loss or accidental deletion of data by users. Data restoration is only included in the service price if the loss is attributable to Drishtech.

10. Commercial communications

In application of Law 34/2002, of July 11 (LSSI), Drishtech will not send advertising or promotional communications by email or other electronic means that have not been previously requested or expressly authorized by the recipients.

In the case of users with whom there is a previous contractual relationship, Drishtech is authorized to send commercial communications regarding products or services that are similar to those contracted.

11. Your data protection rights

Under the General Data Protection Regulation (GDPR), you have the right to: access, rectification, deletion, opposition, portability, restriction of processing and withdrawal of consent.

You can exercise any of these rights by sending an email to [email protected]. You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD).