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What is Intelligent Automation and How to Apply it in Your Company?

Intelligent automation with AI for companies

Intelligent automation with AI allows optimizing commercial and operational processes without human intervention, combining technologies such as machine learning or natural language processing. It is the key to scaling without friction, with flows that capture leads, manage customers or execute tasks in real time.

At Drishtech, we design complete intelligent automation solutions with artificial intelligence adapted to your business.

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What exactly is intelligent automation?

It is an evolution of traditional automation that incorporates cognitive capabilities thanks to artificial intelligence. It is no longer limited to repetitive tasks: it learns, adapts and improves over time.

This type of technology is key to integrating more advanced tools, such as AI sales agents, capable of interacting autonomously with your customers and accelerating sales closure without human intervention.

How is it applied in the sales process?

Companies that bet on AI-automated sales can optimize the entire sales cycle:

  • Lead capture from forms, ads or WhatsApp.
  • Automatic qualification according to profile and behavior.
  • Personalized response sending and automatic quotes.
  • Follow-up and remarketing without human intervention.
  • Task activation in CRM, email or messaging in real time.

A common case is integration with WhatsApp Business for automated sales, where leads receive guided attention at each stage of the conversion funnel.

Main benefits of automating with AI

  • Higher conversion thanks to immediate responses
  • Reduced operational load for the sales team
  • Real scalability without needing to hire more staff
  • Coherent flows that improve customer experience
  • Complete tracking of each interaction and sale

Additionally, intelligent automation allows connecting all your tools to have a centralized view of each customer. For example, by incorporating business chatbots you can segment audiences, capture useful data and launch automated actions instantly.

What type of businesses can apply it?

This approach is ideal for companies that:

  • Have a defined but manual sales process.
  • Want to scale without assuming new fixed costs.
  • Receive many requests that require follow-up.
  • Already use CRM, email marketing or WhatsApp Business.

No matter the sector: if you sell and manage customers, you can automate.

How do we implement it at Drishtech?

  1. We analyze your current processes (capture, sales, post-sales)
  2. We design optimized flows with AI where it adds the most value
  3. We train conversational agents and connect your systems
  4. We measure, improve and scale with you

At Drishtech, we don't just automate tasks: we transform your way of selling.

Schedule a free consultation now and start scaling with intelligence

Frequently Asked Questions about Intelligent Automation

What is AI automation?
It is the use of artificial intelligence to execute tasks autonomously. Unlike traditional automation, AI allows making data-driven decisions, learning from interactions and adapting to context.
What is automation AI?
It refers to the set of technologies that combine algorithms, machine learning and process automation (such as RPA) to improve operational efficiency in companies. It is the foundation of solutions such as sales agents or intelligent chatbots.
What tasks can I automate with AI?
From capturing leads and qualifying them automatically, to sending quotes, coordinating meetings or following up via WhatsApp. Internal tasks such as data validation, report generation or automatic notifications can also be automated.
What are the 5 most used AI tools in sales?
  • Conversational chatbots
  • AI sales agents
  • Email marketing automation
  • Intelligent CRMs
  • Predictive analysis of purchase behavior

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